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Alta 10 years in Queenstown - Now in Auckland
    03 Feb 05, 02:26
Press Release
Press Release
Angry Rossignol, and Dynastar Recall Bindings
The baseplate of the binding can break, resulting in loss of control and possible fall and injury to the snowboarder.
Washington, D.C. - The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.

Name of Product: Rossignol and Dynastar Snowboard Bindings

Units: About 11,000 pairs

Manufacturer/Importer: Rossignol Ski Company, Inc. and Skis Dynastar, Inc. of Williston, Vermont

Hazard: The baseplate of the binding can break, resulting in loss of control and possible fall and injury to the snowboarder.

Incidents/Injuries: There have been reports of 23 broken bindings. No injuries have been reported.

Description: This recall includes all 2003/2004 model year Rossignol-brand HC 500, Zena, Unit Pack, HC Rental, and Unit Rental snowboard bindings. Also included are the 2003/2004 model year Dynastar-brand Classic RL and Classic Pack snowboard bindings. This recall does not involve current products (2004-2005) or other models.

Sold at: Sporting goods stores and ski and snowboard rental shops nationwide from October 2003 through December 2003 for about $130.

Manufactured In: Taiwan

Remedy: Recalled snowboard bindings should be returned to the place of purchase for a free replacement binding of equal value.

Consumer Contact: Contact Rossignol Ski Company, Inc. at 877-677-6092 between 9 a.m. and 5 p.m. ET Monday through Friday, or Skis Dynastar, Inc. at 800-992-3962 between 9 a.m. and 5 p.m. ET Monday through Friday.
 
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    03 Feb 05, 05:33
jonathan2003
wow, what a surprise another two ski companies making snowboard product recalls...
__________________
www.kiwisurf.tk
 
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    03 Feb 05, 10:12
Bobito
I bought some k2 bindings which sounds like it had same problem....anyways they replaced them with some aluminum ride binding for some reason but I was happy with the trade.
 
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    06 Feb 05, 05:07
Press Release
Press Release
Williston, VT (Saturday, February 5, 2005) - In response to a recall notice issued by the U.S. Consumer Product Safety Commission, the marketing arm of Rossignol and Dynastar in the United States has issued the following open letter:

"On February 1, 2005, the U.S. Consumer Product Safety Commission issued a 'Recall Alert' regarding Rossignol and Dynastar snowboard bindings which appears to have caused confusion. We wish to set the record straight.

"The recent CPSC notice relates to a recall that began over one year ago, in December of 2003. The recall process was substantially completed within sixty days of the date it began, and the CPSC has closed its file and complimented us for our efforts. The CPSC issued the 'Recall Alert' notice in order to complete its files, and its issuance only recently was largely due to internal delays resulting from personnel changes within the CPSC organization. In the words of the CPSC: 'The purpose of the Recall Alert is not as a tool to reach the affected consumers but rather it is intended as a public record and CPSC acknowledgement of our participation and acceptance of the firms corrective action plan.'

"The recall involved approximately 11,000 pairs of 2003/2004 model year bindings of the following models:

Rossignol Models (2003/2004 model year only):
HC500
HC Rental
Zena
Unit Pack
Unit Rental


Dynastar Models (2003/2004 model year only):
Classic RL
Classic Pack
"No other models were involved.

"When we received reports of several broken bindings in early December of 2003, we immediately investigated and determined that certain bindings, which had been produced by a subcontractor in Taiwan, might not meet our specifications, and we decided that all bindings from this subcontractor should be replaced. The CPSC was notified of these facts on December 9, 2003, and all of our actions involving this recall were undertaken with the CPSC’s approval.
Many of the recalled bindings were in rental fleets. Teams of technicians were immediately dispatched to the resorts and shops, which had these bindings, and all recalled bindings in these rental fleets were replaced prior to the Christmas holiday 2003. Notices of this recall were mailed in January of 2004 to all dealers and identified consumers who had purchased these bindings. Our efforts met with tremendous success, and nearly 90% of the recalled bindings had been returned and replaced by the end of the 2003/2004 season.
Overall, we received reports of only 23 broken bindings, all from rental shops, and once the recall began, we received no further reports of broken bindings. More importantly, we have received absolutely no reports of injuries due to this situation.
We believe that our customers’ safety is paramount, and we are pleased with the results of our efforts in this situation.
 
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